IT's Role In A Document Management Solution

ECM implementations are often mistakenly viewed as simply Information Technology projects that will have little impact on the business until the finished application is installed and ready for use.

Of course, IT does have a major role to play in any ECM deployment. Typical tasks include configuring application and database servers, setting up backup and recovery devices and schedules, integrating the application with user account services, installing client software on user's workstations, training end users and administrators, and so forth.

This will inevitably consume a significant portion of the IT department's time and may, for even limited deployments, require the sole focus of one or more IT team members for the duration of the project.

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